Player Services Hosts

Lauren is our VIP Services Manager.  She has been with the company since 2005.  Her favorite thing about her job is that there is never a dull moment.  Well, and let’s not forget the cruises!  When she isn’t at work, you can find Lauren spending time with friends and family, throwing the Frisbee for one of her doggies, trying to work on her golf game, or attempting to create a culinary masterpiece!

Terry - Player Services
303.582.6343Call Terry

Terry has been employed with us since 2000. He has been around the hospitality industry for 20 years and still gets goose bumps when he sees guests win big jackpots! Outside of the casino, he enjoys spending time with his family, especially his daughter. You can also find Terry hiking, biking and watching his favorite team, The Broncos!!

Danielle has been in the casino industry for almost 14 years. One of her favorite parts of her job is meeting and creating lasting relationships with her guests. Danielle is a Colorado native who loves high altitude gardening with her husband, fishing and hiking with family, and watching her son play football at the local high school.

Rolando has found his home here in the Rocky Mountains of Colorado. Being well versed in the service industry he loves to interact with our guests. To quote Rolando directly, “My favorite part of my job is putting a smile on our guest’s face”!  In his free time, Rolando likes to spend time with his family, cook a hearty meal, or listen to music

303.582.6343Call Megan

Megan has been in Colorado for nearly 3 years, having left the Deep South for the beauty of the Rocky Mountains. She studied International Studies and Foreign Policy while attending university in Mississippi; her subsequent love of interacting with people from all over the world led her into hospitality and ultimately, the casino industry. When Meg isn’t working, she can be found roaming the vastness of the Rockies with her friends, watching any and every sporting event or simply catching up on a new docuseries.

Desiree is a Colorado native. She was raised in Arvada but moved to Central City 3 years ago. She has worked in Black Hawk for 7 years now and at The Lodge for 3 years. She recently transferred from the White Buffalo, where she was a server. she says: “I love my job because of all the people I get to meet and talk to. It’s a fun environment to work in!”On her off days, she loves to hike, backpack, and camp with her boyfriend, their dog and their friends.  She also enjoys cooking at home and trying new restaurants.