Player Services Hosts

Lauren is our VIP Services Manager. She has been with the company since 2005. Her favorite thing about her job is that there is never a dull moment. Well, and let’s not forget the cruises! When she isn’t at work, you can find Lauren spending time with friends and family, throwing the Frisbee for one of her doggies, trying to work on her golf game, or attempting to create a culinary masterpiece!

Terry - Player Services
303.582.6343Call Terry

Terry has been employed with us since 2000. He has been around the hospitality industry for 20 years and still gets goose bumps when he sees guests win big jackpots! Outside of the casino, he enjoys spending time with his family, especially his daughter. You can also find Terry hiking, biking and watching his favorite team, The Broncos!!

Rolando has found his home here in the Rocky Mountains of Colorado. Being well versed in the service industry he loves to interact with our guests. To quote Rolando directly, “My favorite part of my job is putting a smile on our guest’s face”!  In his free time, Rolando likes to spend time with his family, cook a hearty meal, or listen to music

303.582.6343Call Megan

Megan has been in Colorado for nearly 3 years, having left the Deep South for the beauty of the Rocky Mountains. She studied International Studies and Foreign Policy while attending university in Mississippi; her subsequent love of interacting with people from all over the world led her into hospitality and ultimately, the casino industry. When Meg isn’t working, she can be found roaming the vastness of the Rockies with her friends, watching any and every sporting event or simply catching up on a new docuseries.

303.582.6343Call Lisa

Lisa is a third-generation Colorado native. She attended Oklahoma City University and majored in performing arts. She holds multiple teaching certificates in ballet, jazz, tap, Zumba, and yoga. Lisa has over 35 years of experience in entertainment, marketing/sales, and management. She has a tenacity for unparalleled guest service and would love to elevate your next experience at the Lodge and Gilpin. When not at work, Lisa is on faculty at multiple dance schools in the front range.